Last Updated: July 11, 2026
Welcome to Fraemie (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit www.fraemie.com, place an order, or contact us.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit or shop on our website, we may collect the following information:
Personal Information
- Full Name
- Email Address
- Phone Number
- Billing Address
- Shipping Address
- Payment Information (processed securely by our payment partners)
- Order History
Technical Information
- IP Address
- Browser Type
- Device Information
- Operating System
- Website Usage Data
- Cookies and Similar Technologies
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Send order confirmations and shipping updates
- Respond to your questions and support requests
- Improve our products and website
- Prevent fraud and unauthorized activities
- Comply with legal requirements
- Send promotional emails and offers (only if you choose to receive them)
3. Payment Security
We do not store your complete credit card or debit card information.
All online payments are processed through trusted and secure payment gateways that use industry-standard encryption to protect your information.
4. Cookies
Our website uses cookies to:
- Remember your shopping cart
- Improve website performance
- Understand visitor behavior
- Personalize your shopping experience
You can disable cookies in your browser settings, but some website features may not work properly.
5. Sharing Your Information
We respect your privacy.
We do not sell, rent, or trade your personal information to third parties.
We may share your information only with trusted service providers, including:
- Payment Gateway Providers
- Shipping and Delivery Partners
- Website Hosting Providers
- Customer Support Services
- Legal Authorities (when required by law)
These partners only receive the information necessary to perform their services.
6. Data Protection
We take reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.
Our website uses secure technologies to help protect your data during transmission.
While we work hard to keep your information safe, no method of internet transmission is completely secure.
7. Marketing Communications
If you subscribe to our newsletter, we may occasionally send:
- New product updates
- Special offers
- Discounts
- Festival promotions
- Company news
You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us.
8. Third-Party Services
Our website may use trusted third-party services, such as:
- Payment Gateways
- Shipping Partners
- Google Analytics
- Social Media Platforms
These services have their own privacy policies, and we encourage you to review them.
9. Children’s Privacy
Fraemie does not knowingly collect personal information from children under the age of 13.
If you believe a child has provided personal information to us, please contact us so we can remove it.
10. Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Update your details
- Delete your personal information (where legally permitted)
- Stop receiving promotional communications
To make a request, please contact us using the details below.
11. Data Retention
We keep your information only for as long as necessary to:
- Complete your orders
- Provide customer support
- Meet legal, accounting, and tax requirements
- Resolve disputes
When your information is no longer needed, it will be securely deleted or anonymized.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page along with the updated revision date.
We encourage you to review this page regularly.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.
Fraemie
Website: www.fraemie.com
Email: support@fraemie.com
Business Hours: Monday to Friday | 10:00 AM – 6:00 PM (IST)
